How to open your account

Account opening


Open an account with Pay Here without a credit check. It is waived on request and notification to Schufa.

1. Product selection

Pay Here offers various account solutions for private and corporate customers. Choose the product that suits you best.

2. Online registration

Register online for a Pay Here account in just a few minutes. You only enter the necessary data and you will immediately receive an online account that can already be used for payments.

3. Initial charge

In order to activate your new account, the first payment must be covered with the initial top-up. After deducting these fees, there must be at least EUR 0.01 in credit on the account for the account to be activated. The fees will be collected immediately upon receipt. You should therefore top up a higher amount if you want to have credit immediately.

Charging options

External account

Make a transfer from another account.

cash deposit

Simply deposit cash into your new Pay Here account.


Simply top up using PayPal.

4. Legitimation

After the simple and quick registration and the initial top-up, the legitimation takes place. The ID data is recorded, transmitted to Pay Here and compared with your account. You can choose between the VideoIdent and PostIdent procedure.

PostIdent ( legitimation by Deutsche Post)

For the legitimation in a branch of the Deutsche Post you need:

  • ID card or passport
  • PostIdent coupon (download via online portal)

VideoIdent (legitimation via video chat)

For legitimation via video chat you need:

  • Computer with webcam or a smartphone or tablet
  • Valid ID (certificate of residence not sufficient)
  • stable internet connection
  • Mobile phone to receive a release code via SMS

5. Ticket order

Set your PIN

Now choose your personal PIN or receive an automatic system PIN .

Choose the design of your card

In our card designer you have the possibility to define an individual design and to design the card with your own picture. Optionally, a selection from our standard designs can also be chosen.

After you have chosen your design, your new prepaid debit mastercard will be printed with the motif you selected. As soon as all steps have been fulfilled, the card will be produced and sent to you.

Do you have any questions?

Our support team will be happy to assist you.

To the form

Contact our customer support conveniently using our contact form.

08161 4060 406

Monday to Friday: 7.30 a.m. - 6.30 p.m.
Saturday: 10:00 a.m. - 2:00 p.m.